OpenAI, a leading developer in artificial intelligence (AI), finds itself embroiled in a privacy dispute following a complaint lodged by the data rights protection advocacy group Noyb based in Austria.
Noyb, on April 29, initiated the complaint asserting that OpenAI’s generative AI chatbot, ChatGPT, persistently provided false information when queried by an unnamed public figure seeking details about themselves.
Reportedly, OpenAI declined the public figure’s request to rectify or delete the inaccurate data, citing technical limitations. Additionally, OpenAI withheld information regarding the training data sources and methodologies used by ChatGPT.
Maartje de Graaf, a Noyb data protection lawyer, emphasized the necessity for AI systems like ChatGPT to adhere to legal requirements, emphasizing accountability in data processing.
Noyb escalated the matter to the Austrian data protection authority, urging an investigation into OpenAI’s data processing practices and its mechanisms to ensure the accuracy of personal data handled by its AI models.
De Graaf highlighted the difficulty companies face in ensuring compliance with EU data protection laws when deploying chatbots like ChatGPT for processing individual data.
Noyb, also known as the European Center for Digital Rights, operates from Vienna, Austria, aiming to champion legal actions and media campaigns in support of European General Data Protection Regulation (GDPR) laws.
Prior incidents involving chatbots, such as Microsoft’s Bing AI chatbot and Google’s Gemini AI chatbot, have raised concerns about misinformation dissemination, prompting calls for enhanced accountability and transparency in AI technologies.
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